Alster-Hof | Hotel in Hamburg

| 7.9 (3997 Reviews) |   Pet Friendly  3 Bathrooms  7 Guests
Neustadt Hotel | Alster-Hof

Hotel in Neustadt, Hamburg

This 3-star-superior hotel in Hamburg is a 2-minute walk from the Alster and CCH Exhibition Center. The Alster-Hof offers free use of the modern fitness room and sauna. The bright and spacious rooms at the Alster-Hof Hamburg feature classic-style décor. All rooms include satellite TV, mini-bar and large bathroom. A full breakfast buffet is served each morning in the Alster-Hof’s elegant breakfast room. The hotel bar provides a cozy ambiance in the evenings. Guests can also go jogging along the nearby Alster Lake or through the Planten un Blomen park. The Jungfernstieg shopping district and the State Opera House are a 5-minute walk away. The Stephansplatz Underground Station is a 2-minute walk from the Alster-Hof. Intercity trains stop at Dammtor Train Station, a 5-minute walk away. We are very pleased to inform you that our modernization and renovation work at the Hotel Alster-Hof will enter the next round on 7 April 2025. This time it will be particularly exciting, as we will be completely redesigning our public area on the ground floor, which includes our breakfast area, for you in this construction phase. We would like to provide you with the most important information below and ask for your understanding in advance should these measures result in any restrictions: From 17.3.25, we will have to close the bar and fitness area in preparation for the renovation work. However, the sauna area can be used as usual, only access will be via the main entrance of our neighboring hotel Baseler-Hof during this time. With the start of the work on 7 April, we will also have to move the breakfast area to another location on the ground floor. There will be no change for you and our breakfast offer will be available to you as usual. The work will be completed by the beginning of November 2025 at the latest and we are already looking forward to presenting the results to you. We will be happy to answer any questions you may have at any time and look forward to welcoming you to our hotel soon.

Alster-Hof is located in Hamburg.

This 108 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Accessibility, Wellness Facilities, and several others. This is a 3 star rated property and has over 3997 reviews with the average score of 7.9 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 108 Bedrooms Hotel if you want to learn more about this SunSki place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Alster-Hof in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alster-Hof”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Esplanade 12, Hamburg, 20354, Germany

Amenities

Pet Friendly
TV
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Breakfast in the room
Activities
  • Fitness
  • Sauna
  • Solarium
  • Fitness center
General
  • Elevator
  • Family rooms
  • Hypoallergenic room available
  • Non-smoking rooms
  • Safe
  • Heating
  • Pet friendly
Guest Services
  • Lockers
  • Concierge
  • Daily housekeeping
  • Fax/Photocopying
  • Laundry
  • Shared lounge/TV area
  • 24-hour front desk
  • Baggage storage
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Fire extinguishers
  • Key access
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.
Business travelers can be exempted from paying city tax only if they provide the relevant documentation that can be downloaded online. please contact the property for more details, renovation work will be carried out from 07.04.2025 to 01.11.2025

Reviews

Value for money:
8.13
Location:
9.33
Staff:
8.81
Facilities:
7.77
Comfort:
8.1
Cleanliness:
8.53
Doug Keith
Aug 28, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: business
Positive: friendly staff, great location
Negative: the breakfast area is currently being renovated, and I expect the new one will be an improvement over the current status. As it is, it was rather stuffy. A little Durchzug would have helped.
See All Reviews

Room Arrangement

Room Info Facilities
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Toilet, Towels

General

Carpeted, Heating, Safe, Trash cans

Media & Technology

Telephone, Radio, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet
Double Room
Room Type: Double
Room Size: 20 m2
2 Twin bed(s) Bed
Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Bathtub, Toilet, Towels

General

Carpeted, Heating, Safe, Trash cans

Media & Technology

Telephone, Radio, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet, Childrens' cribs
Family Room
Room Type: Quad
Room Size: 32 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Family Room

Food & Drink

Minibar, Bottle of water

General

Trash cans, Heating, Safe

Media & Technology

Telephone, Radio, Flat-screen TV, TV, Satellite channels

Bathroom

Free toiletries, Private bathroom, Bathtub or shower, Toilet paper, Hairdryer, Toilet, Towels

Services

Wake-up service/Alarm clock

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed

FAQ's

Is this Alster-Hof pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alster-Hof?

Check-in time for Alster-Hof starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alster-Hof have a swimming pool?

No, this Alster-Hof does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alster-Hof?

Best-rates for the Alster-Hof starts from $157 per night with includes Wellness Facilities, Fireplace/Heating, Bar, Guest Services, Internet, Pet Friendly, Security/Safety, Bedding/Linens, Entertainment, Breakfast, Child Friendly, Laundry, TV, Accessibility At SunSki Resorts, we pair every traveler with their perfect accommodation, complete with all necessary facilities. Whether you're traveling with a group, friends, family, or pets, we have the ideal rental for you.

Is Alster-Hof a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alster-Hof wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alster-Hof has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alster-Hof?

Based on the information reported by the owner or manager, the Alster-Hof indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alster-Hof?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alster-Hof are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $157
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