Heritance Kandalama | Hotel in Kandalama

| 9.0 (684 Reviews) |  1 Bathroom
Kandalama Hotel | Heritance Kandalama

Hotel in Kandalama

This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Heritance Kandalama offers 152 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Kandalama Lake front, Kandalama, 21100, Sri Lanka

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Policies

Check-in
Check-in
Check-in start time: 2 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 15 per day. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately usd 20 for adults and usd 10 for children airport shuttle fee: usd 220 per vehicle rollaway bed fee: usd 15 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Stacey
Apr 10, 2026 09:26:32 AM
Review Score:   6
Summary: After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition
See All Reviews

FAQ's

Is this Heritance Kandalama pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Heritance Kandalama?

Check-in time for Heritance Kandalama starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Heritance Kandalama have a swimming pool?

Yes, this Heritance Kandalama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heritance Kandalama?

Best-rates for the Heritance Kandalama starts from $192 per night with includes Sports/Activities, Restaurant, Toiletries, Guest Services, Kitchen, Laundry, Designated Smoking Area, TV, Wheelchair Accessible, Spa, Balcony/Terrace, Wellness Facilities, Bar, Child Friendly, Parking, Accessibility, Business Services, Bedding/Linens, Entertainment, Breakfast, Hot Tub, Internet, Air Conditioner, Pool At SunSki Resorts, we pair every traveler with their perfect accommodation, complete with all necessary facilities. Whether you're traveling with a group, friends, family, or pets, we have the ideal rental for you.

Is Heritance Kandalama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heritance Kandalama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heritance Kandalama is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heritance Kandalama?

Based on the information reported by the owner or manager, the Heritance Kandalama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heritance Kandalama?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heritance Kandalama are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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