Hilton Richmond Hotel & Spa/Short Pump | Hotel in Richmond

| 8.8 (1003 Reviews) |  1 Bathroom
Short Pump Hotel | Hilton Richmond Hotel & Spa/Short Pump

Hotel in Short Pump, Richmond

Hotel with 2 restaurants, near Short Pump Town Center
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
Housekeeping is available on request.
Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.


An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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12042 West Broad Street, Richmond, 23233, United States

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Soap
  • Toilet paper
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Designer toiletries
  • Towels
Bedroom
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Bed sheets
  • Pillow-top mattress
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Laptop-friendly workspace
  • Iron/ironing board
  • Desk chair
  • Laptop-compatible safe
  • Desk
  • Connecting rooms available
Breakfast
  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9.00-18.00 per person
  • 1 bar
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea maker
  • Mini-fridge
Parking
  • Electric car charging station on site
  • Covered self parking on site (USD 10.00 per day)
  • Wheelchair-accessible parking and van parking available
Accessibility
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Braille signage
  • Phone accessibility kit
  • Thin carpet in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Assistive listening devices available
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance
  • Wheelchair-accessible van parking
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outlet shopping
  • Hot tub
  • 24-hour fitness center
  • Indoor pool
  • Full-service spa
Entertainment
  • 65-inch flat-screen TV
  • Premium channels
  • Cable/satellite channels
  • MP3 dock
  • Pay movies
General
  • Conference space (21937 square feet)
  • 24-hour business center
  • Computer station
  • Meeting rooms - 11
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Vending machine
  • English
  • Spanish
  • Shared microwave
  • Designated smoking areas (fines apply)
  • TV in lobby
Guest Services
  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge
  • 24-hour front desk
  • Wedding services
  • Dry cleaning service
  • Luggage storage
  • Housekeeping (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Outdoor furniture
Spa
  • Body wraps
  • 5 treatment rooms
  • Spa open select days
  • Facials
  • Massage - deep-tissue
  • Body scrubs
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Manicures and pedicures
  • Body treatments

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 3:00 am contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 9.00 to 18.00 per person covered self parking fee: usd 10.00 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Kevin
Jun 25, 2025 12:50:38 AM
Review Score:   10
Summary: Room was clean, staff was friendly and helpful.
See All Reviews

Room Arrangement

Room Info Facilities
Classic Room, 2 Queen Beds, Accessible, Bathtub
Room Size: 380 square feet m2
2 Queen Beds
Classic Room, 2 Queen Beds, Accessible, Bathtub

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Shower/tub combination, Ping - 11, Bathtub or shower, Grab bar - in bathtub, Square meters - 35, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Square feet - 380, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Classic Room, 2 Queen Beds
Room Size: 380 square feet m2
2 Queen Beds
Classic Room, 2 Queen Beds

General

Number of living rooms 0, Blackout drapes/curtains, HDTV, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Pillow menu, Square meters - 35, Phone, Square feet - 380, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed, Accessible (Hearing Accessible)
Room Size: 380 square feet m2
1 King Bed
Classic Room, 1 King Bed, Accessible (Hearing Accessible)

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Shower/tub combination, Ping - 11, Square meters - 35, Wheelchair accessible, Extra bed count 1, Rollaway/extra beds (free), Square feet - 380, Bed count minimum 1, Bed count maximum 1
Classic Room, 1 King Bed
Room Size: 380 square feet m2
1 King Bed
Classic Room, 1 King Bed

General

Number of living rooms 0, Blackout drapes/curtains, HDTV, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Square meters - 35, Extra bed count 1, Phone, Rollaway/extra beds (free), Square feet - 380, Bed count minimum 1, Bed count maximum 1
Suite, Non Smoking
Room Size: 380 square feet m2
1 King Bed
Suite, Non Smoking

General

Square feet - 380, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Ping - 11, Square meters - 35, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)
Room Size: 380 square feet m2
2 Queen Beds
Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Ping - 11, Shower only, Bathtub or shower, Square meters - 35, Wheelchair accessible, Square feet - 380, No rollaway/extra beds, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)
Room Size: 380 square feet m2
2 King Bed and Double Sofa Bed
Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Shower/tub combination, Ping - 11, Sofa bed, Square meters - 35, Wheelchair accessible, Extra bed count 1, Square feet - 380, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed, Non Smoking
Room Size: 700 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Non Smoking

General

Square meters - 65, Square feet - 700, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Bed count minimum 1, Number of living rooms 1, Ping - 20, Bed count maximum 1
Parlor Suite Non-Smoking
Room Size: 700 square feet m2
1 King Bed
Parlor Suite Non-Smoking

General

Square meters - 65, Square feet - 700, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Shower/tub combination, Bed count minimum 1, Extra bed count 1, Ping - 20, Bed count maximum 1
Superior Room, 1 King Bed with Sofa bed
Room Size: 380 square feet m2
2 King Bed and Double Sofa Bed
Superior Room, 1 King Bed with Sofa bed

General

Number of living rooms 0, Square feet - 380, No rollaway/extra beds, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Sofa bed, Square meters - 35, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Short Pump hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Short Pump hotel?

Check-in time for Short Pump hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Short Pump hotel have a swimming pool?

Yes, this Short Pump hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Short Pump hotel?

Best-rates for the Short Pump hotel starts from $185 per night with includes Child Friendly, Air Conditioner, Balcony/Terrace, Restaurant, Guest Services, Hot Tub, Parking, Wheelchair Accessible, Accessibility, Bedding/Linens, Wellness Facilities, Kitchen, Laundry, TV, Business Services, Bar, Entertainment, Internet, Pool, Designated Smoking Area, Spa, Toiletries, Breakfast At SunSki Resorts, we pair every traveler with their perfect accommodation, complete with all necessary facilities. Whether you're traveling with a group, friends, family, or pets, we have the ideal rental for you.

Is Short Pump hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Short Pump hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Short Pump hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Short Pump hotel?

Based on the information reported by the owner or manager, the Short Pump hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Short Pump hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Short Pump hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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