Kampala Serena Hotel | Hotel in Kampala

| 8.9 (246 Reviews) |  4 Bathrooms  9 Guests
Central Kampala Hotel | Kampala Serena Hotel

Hotel in Central Kampala, Kampala

Offering an outdoor pool and a restaurant, Kampala Serena Hotel is located in Kampala. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a balcony. There is also an electric kettle. Featuring a shower, private bathroom also comes with a bath and a hairdryer. You can enjoy city view from the room. At Kampala Serena Hotel you will find a fitness center. Other facilities offered at the property include a tour desk and luggage storage. The property offers free parking.

Kampala Serena Hotel is located in Kampala.

This 210 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Parking, Pool, and several others. This is a 5 star rated property and has over 246 reviews with the average score of 8.9 . Coming to Kampala and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 210 Bedrooms Hotel if you want to learn more about this SunSki place in Kampala. These details are authentic, as they are provided by our partner, booking.com.

This Kampala Serena Hotel in Kampala is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kampala Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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P.O Box 7814 Kintu Road, Kampala, Uganda

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Breakfast in the room
  • Coffee house on site
  • Kids' meals
  • Bar
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
  • Accessible parking
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Toilet with grab rails
  • Lowered sink
Activities
  • Foot massage
  • Facial treatments
  • Spa/Wellness packages
  • Golf course (within 2 miles)
  • Personal trainer
  • Foot bath
  • Walking tours
  • Makeup services
  • Spa
  • Yoga classes
  • Fitness classes
  • Hairstyling
  • Massage chair
  • Massage
  • Hair treatments
  • Waxing services
  • Head massage
  • Aerobics
  • Fitness center
  • Haircut
  • Light therapy
  • Spa lounge/Relaxation area
  • Full-body massage
  • Body treatments
  • Hand massage
  • Movie nights
  • Themed dinners
  • Neck massage
  • Locker rooms
  • Steam room
  • Back massage
  • Sauna
  • Pedicure
  • Live music/Performance
  • Hair coloring
  • Body scrub
  • Fitness
  • Manicure
  • Couples' massage
  • Beauty services
  • Happy hour
  • Spa facilities
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Hypoallergenic room available
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Safe
Guest Services
  • Laundry
  • Currency exchange
  • Airport shuttle (additional charge)
  • Concierge
  • Shuttle service (additional charge)
  • Babysitting/Child services
  • Shared lounge/TV area
  • Hair/Beauty salon
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Dry cleaning
  • Airport shuttle
  • Ironing service
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Tour desk
  • Express check-in/out
  • Shuttle service
  • Suit press
  • Valet parking
  • 24-hour front desk
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Terrace
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool bar
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.13
Location:
9.17
Staff:
9.01
Facilities:
8.93
Comfort:
9.23
Cleanliness:
9.15
Andre
Aug 23, 2025 07:00:00 AM
Review Score:   10
Brazil
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 47 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Satellite channels, TV, Telephone

Bathroom

Private bathroom, Bathrobe, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

Outdoors

Balcony

Living Area

Sitting area, Desk

View

Garden view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle, Wine glasses, Dryer

Room Amenities

Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Superior Deluxe Room
Room Type: Double
Room Size: 52 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Satellite channels, TV, Telephone

Bathroom

Private bathroom, Bathrobe, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

Outdoors

Balcony

Living Area

Sitting area, Desk

View

Garden view, View

Services

Wake-up service, Executive lounge access

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle, Wine glasses, Dryer

Room Amenities

Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Junior Suite with Balcony
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Satellite channels, TV, Telephone

Bathroom

Private bathroom, Bathrobe, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk

View

Garden view, View

Services

Wake-up service, Executive lounge access

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle, Wine glasses, Dryer

Pool and Spa

Pool towels

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Club Premier Room
Room Type: Double
Room Size: 54 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

General

Carpeted, Trash cans, Key card access, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Satellite channels, TV, Telephone

Bathroom

Private bathroom, Bathrobe, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Shower cap, Toilet, Towels

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View

Services

Wake-up service, Executive lounge access

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Electric kettle, Wine glasses, Dryer

Room Amenities

Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Kampala Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kampala Serena Hotel?

Check-in time for Kampala Serena Hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kampala Serena Hotel have a swimming pool?

Yes, this Kampala Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kampala Serena Hotel?

Best-rates for the Kampala Serena Hotel starts from $340 per night with includes View, Ocean View, Accessibility, Transportation/Shuttle, Spa, Entertainment, Internet, Oceanfront, Toiletries, Kitchen, Laundry, Security/Safety, Parking, Pool, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Restaurant, Air Conditioner, Designated Smoking Area, TV, Sports/Activities, Bar, Guest Services, Breakfast, Child Friendly, Business Services At SunSki Resorts, we pair every traveler with their perfect accommodation, complete with all necessary facilities. Whether you're traveling with a group, friends, family, or pets, we have the ideal rental for you.

Is Kampala Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kampala Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kampala Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kampala Serena Hotel?

Based on the information reported by the owner or manager, the Kampala Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kampala Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kampala Serena Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $340
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