Mercure Hangzhou West Lake | Hotel in Hangzhou

| 7.9 (20 Reviews) |  8 Bathrooms  24 Guests
Downtown Hangzhou Hotel | Mercure Hangzhou West Lake

Hotel in Downtown Hangzhou, Hangzhou

Featuring a fitness center and a restaurant, Mercure Hangzhou West Lake is located in the center of Hangzhou, 2.2 miles from Wushan Square. The property is around 4.1 miles from Hangzhou East Train Station, 5.8 miles from Lingyin Temple and 7.7 miles from Xixi Wetland. The property has room service, a 24-hour front desk and luggage storage for guests. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a shower. A buffet breakfast is available at Mercure Hangzhou West Lake. The accommodation has a sun terrace. Remnant Snow on the Bridge in Winter is 1.7 miles from Mercure Hangzhou West Lake, while Bai Causeway is 1.8 miles from the property. Hangzhou Xiaoshan International Airport is 17 miles away.

Mercure Hangzhou West Lake is located in Hangzhou.

This 292 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, Entertainment, and several others. This is a 4 star rated property and has over 20 reviews with the average score of 7.9 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 292 Bedrooms Hotel if you want to learn more about this SunSki place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Hangzhou West Lake in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Hangzhou West Lake”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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No 3 Zhonghe North Road Xiacheng District, Hangzhou, 310006, China

Amenities

Air Conditioner
Parking
Balcony/Terrace
Accessibility
Security/Safety
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Child Friendly
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Fruit
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Restaurant
Parking
  • Accessible parking
  • Street parking
  • Parking garage
Activities
  • Fitness center
General
  • Air conditioning
  • Hypoallergenic room available
  • Smoke-free property
  • Soundproof rooms
  • Heating
  • Non-smoking rooms
  • Elevator
  • Safe
  • Adults only
Guest Services
  • Concierge
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Ironing service
  • Laundry
  • Baggage storage
  • Dry cleaning
  • Private check-in/out
  • Express check-in/out
Outdoors
  • Sun deck
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Reviews

Value for money:
10
Location:
7.5
Staff:
10
Facilities:
10
Comfort:
7.5
Cleanliness:
10
Sep 21, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: business
Positive: GReat room maintained well
Negative: No issues
Summary: Comfortable, reliable, great staff
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed
Deluxe King Room

Bathroom

Hairdryer, Toothbrush, Free toiletries, Conditioner, Slippers, Shampoo, Toilet paper, Shower cap, Shower, Bathtub or shower, Body soap, Private bathroom

General

Air conditioning, Key card access, Soundproof, Lockers, Hardwood or parquet floors, Smoke Alarm, Trash cans, Heating, Hypoallergenic, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Mobile hotspot device

Living Area

Desk, Sofa

View

City view, View

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Adapter, Feather pillow

Accessibility

Accessible by elevator
Superior King Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed
Superior King Room

Bathroom

Hairdryer, Toothbrush, Free toiletries, Conditioner, Slippers, Shampoo, Toilet paper, Shower cap, Shower, Bathtub or shower, Body soap, Private bathroom

General

Air conditioning, Key card access, Soundproof, Lockers, Hardwood or parquet floors, Smoke Alarm, Trash cans, Heating, Hypoallergenic, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Mobile hotspot device

Living Area

Desk, Sofa

View

City view, View

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Adapter, Feather pillow

Accessibility

Accessible by elevator
Standard King Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed
Standard King Room

Bathroom

Hairdryer, Toothbrush, Free toiletries, Conditioner, Slippers, Shampoo, Toilet paper, Shower cap, Shower, Bathtub or shower, Body soap, Private bathroom

General

Air conditioning, Key card access, Soundproof, Lockers, Hardwood or parquet floors, Smoke Alarm, Trash cans, Heating, Hypoallergenic, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Mobile hotspot device

Living Area

Desk, Sofa

View

View

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Adapter, Feather pillow

Accessibility

Accessible by elevator
Executive King Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed
Executive King Room

Bathroom

Hairdryer, Toothbrush, Free toiletries, Conditioner, Slippers, Shampoo, Toilet paper, Body soap, Shower cap, Shower, Bathtub or shower, Bathrobe, Private bathroom

General

Air conditioning, Key card access, Soundproof, Lockers, Hardwood or parquet floors, Smoke Alarm, Trash cans, Heating, Hypoallergenic, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Mobile hotspot device

Living Area

Desk, Sofa

View

View, Lake view

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Adapter, Feather pillow

Accessibility

Accessible by elevator
Standard Queen Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed
Standard Queen Room

Bathroom

Hairdryer, Toothbrush, Free toiletries, Conditioner, Slippers, Shampoo, Toilet paper, Shower cap, Shower, Bathtub or shower, Body soap, Private bathroom

General

Air conditioning, Key card access, Soundproof, Lockers, Hardwood or parquet floors, Smoke Alarm, Trash cans, Heating, Hypoallergenic, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Mobile hotspot device

Living Area

Desk, Sofa

View

View

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Adapter, Feather pillow

Accessibility

Accessible by elevator
Deluxe Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Bathroom

Hairdryer, Toothbrush, Free toiletries, Conditioner, Slippers, Shampoo, Toilet paper, Shower cap, Shower, Bathtub or shower, Body soap, Private bathroom

General

Air conditioning, Key card access, Soundproof, Lockers, Hardwood or parquet floors, Smoke Alarm, Trash cans, Heating, Hypoallergenic, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Mobile hotspot device

Living Area

Desk, Sofa

View

City view, View

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Adapter, Feather pillow

Accessibility

Accessible by elevator
Superior Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Hairdryer, Toothbrush, Free toiletries, Conditioner, Slippers, Shampoo, Toilet paper, Shower cap, Shower, Bathtub or shower, Body soap, Private bathroom

General

Air conditioning, Key card access, Soundproof, Lockers, Hardwood or parquet floors, Smoke Alarm, Trash cans, Heating, Hypoallergenic, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Mobile hotspot device

Living Area

Desk, Sofa

View

City view, View

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Adapter, Feather pillow

Accessibility

Accessible by elevator
Executive Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed
Executive Twin Room

Bathroom

Hairdryer, Toothbrush, Free toiletries, Conditioner, Slippers, Shampoo, Toilet paper, Body soap, Shower cap, Shower, Bathtub or shower, Bathrobe, Private bathroom

General

Air conditioning, Key card access, Soundproof, Lockers, Hardwood or parquet floors, Smoke Alarm, Trash cans, Heating, Hypoallergenic, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Mobile hotspot device

Living Area

Desk, Sofa

View

View, Lake view

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Adapter, Feather pillow

Accessibility

Accessible by elevator

FAQ's

Is this Mercure Hangzhou West Lake pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hangzhou West Lake?

Check-in time for Mercure Hangzhou West Lake starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hangzhou West Lake have a swimming pool?

No, this Mercure Hangzhou West Lake does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hangzhou West Lake?

Best-rates for the Mercure Hangzhou West Lake starts from $50 per night with includes Restaurant, Guest Services, Entertainment, Parking, Wellness Facilities, Child Friendly, Laundry, Air Conditioner, Balcony/Terrace, Accessibility, Security/Safety, Fireplace/Heating At SunSki Resorts, we pair every traveler with their perfect accommodation, complete with all necessary facilities. Whether you're traveling with a group, friends, family, or pets, we have the ideal rental for you.

Is Mercure Hangzhou West Lake a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hangzhou West Lake wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hangzhou West Lake has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hangzhou West Lake?

Based on the information reported by the owner or manager, the Mercure Hangzhou West Lake indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hangzhou West Lake?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Hangzhou West Lake are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $50
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