Shangri-La Suzhou | Hotel in Suzhou

| 9.0 (177 Reviews) |  1 Bathroom
Gao Xin District Hotel | Shangri-La Suzhou

Hotel in Gao Xin District, Suzhou

Luxury hotel with 3 restaurants connected to a shopping center in Suzhou
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Shangri-La Suzhou offers 390 accommodations with laptop-compatible safes and bathrobes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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168 Ta Yuan Road, Suzhou, 215011, China

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Bidet
  • Free toiletries
  • Towels
Bedroom
  • Rollaway/extra beds (surcharge)
  • Blackout drapes/curtains
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Soundproofing
  • Turndown service
  • Phone
  • Window screens
  • Laptop-compatible safe
  • Desk
  • Slippers
Breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • Breakfast available for a fee: CNY 128 per person
  • 1 bar
  • Room service available
  • Electric kettle
Parking
  • Free self parking on site
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site
  • Electric car charging station on site
  • Limo/town car service
Accessibility
  • Wheelchair-accessible path of travel
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Theme parks
  • Golfing
  • Outdoor tennis court
  • Hot tub
  • Shopping
  • Steam room
  • Sauna
  • Tennis
  • 24-hour fitness center
  • Indoor pool
  • Playground
  • Children's pool
  • Billiards/pool table
  • Arcade/game room
  • Full-service spa
Entertainment
  • Premium channels
  • TV
  • Satellite channels
General
  • Business center
  • Meeting rooms - 11
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • English
  • Japanese
  • Chinese (Mandarin)
  • Designated smoking areas
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Indoor pool
  • Playground
  • Children's pool
  • Snack bar/deli
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Arcade/game room
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Garden

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for cny 349.8 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 128 per person airport shuttle fee: cny 900 per person (one-way) rollaway bed fee: cny 349.8 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash

Reviews

Aijun
Mar 31, 2025 05:21:00 PM
Review Score:   10
Summary: Very well maintained, friendly staff and good location for restaurants and malls and museum.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Suite King
Room Size: 882 square feet m2
1 King Bed
Executive Suite King

General

Executive level room, Minibar, Number of bedrooms - 1, Ping - 25, Extra bed count 1, Number of living rooms 1, Square feet - 882, Separate dining area, Square meters - 82, Free bottled water, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Horizon Deluxe King
Room Size: 452 square feet m2
1 King Bed
Horizon Deluxe King

General

Number of living rooms 0, Executive level room, Minibar, Number of bedrooms - 0, Ping - 12.7, Extra bed count 1, Square feet - 452, Square meters - 42, Free bottled water, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Horizon Deluxe Twin
Room Size: 452 square feet m2
2 Twin Beds
Horizon Deluxe Twin

General

Number of living rooms 0, Executive level room, Minibar, Number of bedrooms - 0, Square meters - 42.0, Ping - 12.7, Extra bed count 1, Square feet - 452, Free bottled water, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Premier Room, 1 King Bed, City View (Skyline)
Room Size: 667 square feet m2
1 King Bed
Premier Room, 1 King Bed, City View (Skyline)

General

Square feet - 667, Ping - 19, Number of living rooms 0, Square meters - 62, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe King
Room Size: 452 square feet m2
1 King Bed
Deluxe King

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Bathroom grab bars, Wardrobe or closet, Ping - 12.7, Bed count minimum 1, Extra bed count 1, Square feet - 452, Roll-in shower, Bed count maximum 1, City view
Deluxe Twin
Room Size: 452 square feet m2
2 Twin Beds
Deluxe Twin

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Bathroom grab bars, Wardrobe or closet, Ping - 12.7, Extra bed count 1, Square feet - 452, Roll-in shower, Bed count minimum 2, City view, Bed count maximum 2
Premier Room, 1 King Bed, Hill View (Skyline)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Horizon, Premier Room, 1 King Bed
Room Size: 700 square feet m2
1 King Bed
Horizon, Premier Room, 1 King Bed

General

Square meters - 65, Square feet - 700, Number of living rooms 0, Minibar, Number of bedrooms - 0, Free bottled water, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Ping - 20, Bed count maximum 1, City view

FAQ's

Is this Shangri-La Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Suzhou?

Check-in time for Shangri-La Suzhou starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Suzhou have a swimming pool?

Yes, this Shangri-La Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Suzhou?

Best-rates for the Shangri-La Suzhou starts from $81 per night with includes Sports/Activities, Wellness Facilities, Laundry, Pool, Balcony/Terrace, Business Services, Toiletries, Breakfast, Child Friendly, Kitchen, Air Conditioner, Designated Smoking Area, TV, Accessibility, Bar, Hot Tub, Bedding/Linens, Spa, Restaurant, Guest Services, Internet, Parking, Wheelchair Accessible At SunSki Resorts, we pair every traveler with their perfect accommodation, complete with all necessary facilities. Whether you're traveling with a group, friends, family, or pets, we have the ideal rental for you.

Is Shangri-La Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Suzhou?

Based on the information reported by the owner or manager, the Shangri-La Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Suzhou are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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