Sheraton Grand Hangzhou Wetland Park Resort | Hotel in Hangzhou

| 8.6 (147 Reviews) |  1 Bathroom
Xihu Hotel | Sheraton Grand Hangzhou Wetland Park Resort

Hotel in Xihu, Hangzhou

Luxury Hangzhou hotel connected to a rail/subway station, steps from Xixi Wetland Park
This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and massage/treatment rooms.
Housekeeping is available on request.
Sheraton Grand Hangzhou Wetland Park Resort offers 380 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2023.


An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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1 Westbrook Resort, Zijinggang Road, Hangzhou, 310030, China

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Eco-friendly toiletries
  • Toilet paper
  • Towels
  • Private bathroom
  • Hair dryer
  • Bathrobes
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Soap
  • Rainfall showerhead
Bedroom
  • Blackout drapes/curtains
  • Pillow menu
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Down comforter
  • Bed sheets
  • Air conditioning
  • Restaurant dining guide
  • Phone
  • Desk
  • Laptop-compatible safe
  • Slippers
  • LED light bulbs
  • Connecting rooms available
  • Laptop-friendly workspace
  • Water-efficient showers only
  • Recycling
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Energy-saving switches
Breakfast
  • Room service available
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 196 for adults and CNY 196 for children
  • 3 restaurants
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
Parking
  • Limited onsite parking
  • Free covered self parking on site
  • Airport shuttle on request
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Electric car charging station on site
Accessibility
  • Accessible airport shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • 4 on-site accessible parking spaces
  • Smooth flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Elevator door width (inches): 51
  • Valet for wheelchair-equipped vehicle
  • Area rugs in public areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible business center
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Magnifying mirror
  • Wheelchair-accessible path to elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
Activities
  • Mountain climbing
  • Lifeguards on site
  • Bicycling
  • Spa services
  • Boating
  • 24-hour fitness center
  • Sauna
  • Indoor pool
  • Steam room
  • Fitness classes
  • Children's pool
Entertainment
  • iPod dock
  • 43-inch LCD TV
  • Cable/satellite channels
General
  • Meeting rooms - 10
  • Business center
  • Conference center
  • Banquet hall
  • Vending machine
  • Front-desk safe
  • Elevator
  • ATM/banking services
  • English
  • Chinese (Mandarin)
  • Renovated guestrooms - July 2023
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Romance packages available
  • Smoke-free property
  • No plastic coffee stirrers
  • Boat/paddles on site
  • Comprehensive recycling policy
Guest Services
  • Children's club (surcharge)
  • Free cribs/infant beds
  • Children's toys
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Children's pool
  • Tour/ticket assistance
  • Porter/bellhop
  • Change of towels (on request)
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Wedding services
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Lifeguards on site
  • Garden
  • Balcony
Spa
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • 7 treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 16
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 327.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 196 for adults and cny 196 for children airport shuttle fee: cny 660 per vehicle (maximum occupancy 4) rollaway bed fee: cny 327.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy

Reviews

Tina
Aug 20, 2024 09:35:55 AM
Review Score:   10
Summary: Good
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Suite, 1 King Bed
Room Size: 1022.6 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Ping - 28.7, Number of living rooms 0, Executive level room, Square meters - 95, Turndown service, Number of bedrooms - 1, Garden view, Square feet - 1022.6, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Twin Room, 1 Double Bed, Balcony
Room Size: 484 square feet m2
1 Double Bed
Club Twin Room, 1 Double Bed, Balcony

General

Number of living rooms 0, Executive level room, Number of bedrooms - 0, Turndown service, Garden view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Club Room, 1 King Bed
Room Size: 484 square feet m2
1 King Bed
Club Room, 1 King Bed

General

Number of living rooms 0, Executive level room, Number of bedrooms - 0, Turndown service, Garden view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Deluxe Room, 2 Double Beds, Balcony, Garden View
Room Size: 484 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Balcony, Garden View

General

Window screens, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 13.6, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Family Suite, 1 King Bed with Sofa bed
Room Size: 1022 square feet m2
2 King Bed and Double Sofa Bed
Family Suite, 1 King Bed with Sofa bed

General

Child-size bathrobes, Number of living rooms 0, Executive level room, Number of bedrooms - 1, Children's books, Sofa bed, Child-size slippers, Extra bed count 2, Square feet - 1022, Square meters - 95, Turndown service, Ping - 29, Garden view, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Club Suite, 1 King Bed
Room Size: 1022 square feet m2
1 King Bed
Club Suite, 1 King Bed

General

Number of living rooms 0, Square feet - 1022, Executive level room, Square meters - 95, Turndown service, Number of bedrooms - 1, Ping - 29, Garden view, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Kids Fun Room, 2 Double Beds, Balcony
Room Size: 484 square feet m2
2 Double Beds
Kids Fun Room, 2 Double Beds, Balcony

General

Child-size bathrobes, Number of living rooms 0, Number of bedrooms - 0, Garden view, Children's books, Square feet - 484, Child-size slippers, Ping - 13.6, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Kids Fun Room, 1 King Bed, Balcony
Room Size: 484 square feet m2
1 King Bed
Kids Fun Room, 1 King Bed, Balcony

General

Child-size bathrobes, Number of living rooms 0, Number of bedrooms - 0, Garden view, Children's books, Square feet - 484, Child-size slippers, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Deluxe Room, 1 King Bed, Balcony, Garden View
Room Size: 484 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Balcony, Garden View

General

Window screens, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Superior Room, 2 Double Beds, Non Smoking, Balcony
Room Size: 484 square feet m2
2 Double Beds
Superior Room, 2 Double Beds, Non Smoking, Balcony

General

Window screens, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed, Non Smoking, Balcony
Room Size: 484 square feet m2
1 King Bed
Superior Room, 1 King Bed, Non Smoking, Balcony

General

Window screens, Number of living rooms 0, Grab bar - in shower, Shower grab bar height (centimeters) - 75, Number of bedrooms - 0, Square feet - 484, Transfer shower, Toilet grab bar height (centimeters) - 75, Grab bar - near toilet, Wheelchair accessible, Ping - 13.6, Extra bed count 1, Square meters - 45, Lowered locks/deadbolt, Shower grab bar height (inches) - 30, Toilet grab bar height (inches) - 30, Fixed shower seat, Garden view, Bed count minimum 1, Bed count maximum 1
Glamping Room, 2 Double Beds, Balcony
Room Size: 484 square feet m2
2 Double Beds
Glamping Room, 2 Double Beds, Balcony

General

Window screens, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Glamping Room,1 King Bed, Balcony
Room Size: 484 square feet m2
1 King Bed
Glamping Room,1 King Bed, Balcony

General

Window screens, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1

FAQ's

Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $111 per night with includes Parking, Pool, Security/Safety, Wellness Facilities, Guest Services, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Laundry, Child Friendly, Kitchen, Restaurant, Air Conditioner, Balcony/Terrace, Sports/Activities, Spa, Breakfast, Internet At SunSki Resorts, we pair every traveler with their perfect accommodation, complete with all necessary facilities. Whether you're traveling with a group, friends, family, or pets, we have the ideal rental for you.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Xihu hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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