Sheraton Puerto Rico Resort & Casino | Hotel in San Juan

| 9.0 (1005 Reviews) | 1 Bathroom

Isla Grande Hotel | Sheraton Puerto Rico Resort & Casino

Hotel in Isla Grande, San Juan

Bayside hotel with 4 restaurants and a full-service spa
Along with 4 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite.
Change of bedsheets is available on request.
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

200 Convention Boulevard, San Juan, 00907, Puerto Rico

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Towels

Spring water bathtub

Bathtub or shower

Designer toiletries

Hair dryer

Bedroom

Blackout drapes/curtains

Pillow-top mattress

Hypo-allergenic bedding

Egyptian cotton sheets

Bed sheets

Air conditioning (climate-controlled)

Premium bedding

Free cribs/infant beds

Laptop-compatible safe

LED light bulbs

Desk chair

Water-efficient showers only

Free local calls

Soundproofing

Mobile key entry

Recycling

Iron/ironing board

Energy-saving switches

Desk

Breakfast

4 bars/lounges and 1 poolside bar

24-hour room service

Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 16.00-42 for adults and USD 12.00-22 for children

4 restaurants and 1 coffee shop/cafe

Coffee/tea maker

Mini-fridge

Free bottled water

Parking

Wheelchair-accessible parking available

Free beach shuttle

Self parking on site (USD 20 per night)

Valet parking on site (USD 28 per day; includes in/out privileges)

Accessibility

Wheelchair-accessible fitness center

In-room accessibility

Low-height door lock

Assistive listening devices available

Braille signage

Wheelchair-accessible registration desk

Low-height view port in door

Height-adjustable showerhead

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Grab bar near toilet

Lever door handles

Wheelchair-accessible spa

Wheelchair-accessible parking

Elevator

Visual fire alarm

Wheelchair-accessible restaurant

Wheelchair-accessible pool

Transfer shower

Low-height electrical outlets in bathroom

Activities

Surfing/body boarding

Hiking/biking trails

Marina

Sailing

Scuba diving

Boat tours

Golf lessons

Outlet shopping

Snorkeling

Swimming

Fishing

Kayaking

Ziplining

Beach access

Windsurfing

Ecotours

Golfing

Scooter/moped rentals

Full-service spa

24-hour fitness center

Outdoor pool

Children's pool

Entertainment

Cable channels

55-inch LED TV

General

Conference center (41463 square feet of space)

Computer station

Meeting rooms - 11

Banquet hall

Elevator

Gift shop/newsstand

Water dispenser

Front-desk safe

Ballroom

ATM/banking services

Spanish

Portuguese

French

English

Beach towels

Casino VIP room

Rooftop garden

No plastic coffee stirrers

Casino sportsbook

18 casino gaming tables

TV in lobby

Vegan dining options

Casino (21000 square feet of space)

Renovated entire property - March 2023

Vegetarian dining options

448 casino slot machines

Smoke-free property

At least 80% lighting from LEDs

Biodegradable coffee stirrers

Guest Services

Soundproofed rooms

Outdoor pool

Children's pool

Children's games

Laundry facilities

Mini-fridge

Free cribs/infant beds

Hair salon

Multilingual staff

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Daily housekeeping

Change of bedsheets (on request)

Laundry facilities

Tour/ticket assistance

Porter/bellhop

24-hour front desk

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Pool cabanas (surcharge)

Pool umbrellas

Spa

Facials

Massage - prenatal

Manicures and pedicures

Massage - Swedish

Massage - deep-tissue

Reflexology

Detox wraps

11 treatment rooms

Hydrotherapy

Steam room

Aromatherapy

Massage - hot stone

Body treatments

Couples treatment room(s)

Body wraps

Massage/treatment rooms

Sauna

Massage - sports

Body scrubs

Spa open select days

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 40.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 16.00 to 42 for adults, and usd 12.00 to 22 for children self parking fee: usd 20 per night valet parking fee: usd 28 per day (in/out privileges) pet deposit: usd 20 per night pet fee: usd 150 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 70 lbs per pet) pets allowed for an extra charge of usd 150 per accommodation, per stay, plus a deposit of usd 20 per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Gloriya

Jul 5, 2025 04:20:08 AM

Review Score: 10

Summary: An amazing stay from start to finish Pleasant and helpful staff Very well kept and very clean I stay here twice a year for business and I will definitely stay again

See All Reviews

Room Arrangement

Room Info	Facilities
Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr) Room Size: 310 square feet m² 2 Queen Beds	General Ping - 9, No rollaway/extra beds, Square meters - 29, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2
Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr) Room Size: 978 square feet m² 2 King Bed and Double Sofa Bed	General Bathrobes, No rollaway/extra beds, Ping - 27, Square meters - 91, Square feet - 978, Bed count minimum 2, Bed count maximum 2
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub) Room Size: 310 square feet m² 2 Queen Beds	General Ping - 9, No rollaway/extra beds, Square meters - 29, Pets not allowed, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower) Room Size: 310 square feet m² 2 Queen Beds	General Ping - 9, No rollaway/extra beds, Square meters - 29, Pets not allowed, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2
Superior Room, 1 King Bed, Bay View Room Size: 310 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Bay view, Square meters - 29, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310
Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower) Room Size: 310 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Ping - 9, Square meters - 29, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310, City view
Superior Room, 2 Queen Beds, Bay View Room Size: 310 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9, No rollaway/extra beds, Number of bedrooms - 0, Bay view, Square meters - 29, Pets not allowed, Bed count minimum 2, Square feet - 310, Bed count maximum 2
Traditional Room, 1 King Bed, City View Room Size: 312 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Square meters - 29, Pets not allowed, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Traditional Room, 2 Queen Beds, City View Room Size: 310 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 29, Pets not allowed, Extra bed count 0, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2
Traditional Room, 2 Queen Beds, City View (Hearing Accessible) Room Size: 310 square feet m² 2 Queen Beds	General Ping - 9, No rollaway/extra beds, Square meters - 29, Extra bed count 0, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2
Traditional Room, 1 King Bed, City View (Hearing Accessible) Room Size: 310 square feet m² 1 King Bed	General Ping - 9, No rollaway/extra beds, Square meters - 29, Bed count minimum 1, Bed count maximum 1, Square feet - 310, City view
Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub) Room Size: 309 square feet m² 1 King Bed	General Ping - 9, No rollaway/extra beds, Square feet - 309, Square meters - 29, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, City view
Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub) Room Size: 310 square feet m² 2 Queen Beds	General Ping - 9, No rollaway/extra beds, Square meters - 29, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2
Suite, 1 Bedroom, Bay View Room Size: 675 square feet m² 1 Double Bed	General Ping - 19, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 63, Bay view, Number of bedrooms - 1, Sofa bed, Pets not allowed, Square feet - 675, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite, 1 Bedroom (View) Room Size: 1004 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 2, Bathrobes, Square meters - 93, Square feet - 1004, Bay view, Ping - 28, Balcony, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 2 Bedrooms, Bay View Room Size: 2265 square feet m² 2 Double Beds	General Rollaway/extra beds (surcharge), Number of bedrooms - 2, Sofa bed, Pets not allowed, Number of living rooms 1, Ping - 64, Extra bed count 2, Bathrobes, Balcony or patio, Square feet - 2265, Bay view, Balcony, Square meters - 210, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Balcony, Bay View Room Size: 310 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Bay view, Square meters - 29, Pets not allowed, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310
Suite, 1 Bedroom Room Size: 978 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 27, Square meters - 91, Square feet - 978, Sofa bed, Pets not allowed, Bed count minimum 2, Extra bed count 2, City view, Bed count maximum 2
Deluxe Room, 2 Queen Beds, Balcony, Bay View Room Size: 310 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9, No rollaway/extra beds, Number of bedrooms - 0, Bay view, Square meters - 29, Pets not allowed, Balcony, Bed count minimum 2, Square feet - 310, Bed count maximum 2
Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub) Room Size: 310 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Ping - 9, Square meters - 29, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310, City view
Executive Suite, 1 Bedroom, City View Room Size: 675 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Sofa bed, Pets not allowed, Square feet - 675, Extra bed count 2, Ping - 19, Bathrobes, Square meters - 63, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Isla Grande hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Isla Grande hotel have a swimming pool?

Yes, this Isla Grande hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Isla Grande hotel?

Best-rates for the Isla Grande hotel starts from $310 per night with includes Toiletries, Guest Services, View, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Child Friendly, Kitchen, Laundry, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Business Services, Security/Safety, Wellness Facilities, Bar, Breakfast, Internet, Bedding/Linens, Pool, TV, Ocean View, Spa, Restaurant At SunSki Resorts, we pair every traveler with their perfect accommodation, complete with all necessary facilities. Whether you're traveling with a group, friends, family, or pets, we have the ideal rental for you.

Is Isla Grande hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Isla Grande hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Isla Grande hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Isla Grande hotel?

Based on the information reported by the owner or manager, the Isla Grande hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Isla Grande hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Isla Grande hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $310